FAQ

FAQs have been shared in an effort to provide helpful information more promptly.


What is the status of my order?

Due to increased demand, orders may require additional processing time. Deliveries can be expected to arrive within 2-4 weeks of the order date.

Can I track my order?
You will receive a confirmation email when your order is successfully received. Tracking information will later be sent, again by email, as soon as the shipment is released.
I placed an order.


Can I add or remove items in my order?

We are unable to edit items in existing orders but would encourage you to place a second order for any additional items that interest you.


Can I cancel my order?

We are unable to cancel orders once they are processed. If you encounter a technical issue that results in a duplicate order, please do reach out to us.


I still have a question. Who can I contact?

Please email shop@palantir.com and a member of our team will reach out to you.


Trade Name:

Palantir Technologies Inc.

 

Registered Address:
1200 17th Street, Floor 15
Denver, Colorado 80202
United States

 

Phone:
+1 650-815-0200

 

VAT Status:
Palantir Technologies Inc. is not VAT-registered in the EU.
The company is GST-registered in Canada only.

 

Trade Registry Number:
Not applicable / Not available for U.S.-based entity.